Conflict Resolution (UK) began trading in 1993 to promote the teachings of the Conflict Resolution Network of Australia, www.crnhq.org , a network of people with a common commitment to conflict resolution, co-operative communication strategies and related skills. 

Hoda Lacey is the author of “How to Manage Conflict in the Workplace”, published in Hardback by Gower and shortly to be republished in paperback. 

She manages Conflict Resolution (UK) and presents their material, both in-house and as public courses.  She is also the founder of www.conflictintheworkplacesolutions.com – an information and support service specifically set up to support businesses and individuals to focus on their core outcomes without being distracted by inter-personal,  customer or supplier conflict

Hoda Lacey is a certified mediator.  She can help you avoid disputes escalating to grievances or disciplinaries, which are likely to cost you money, time and energy – whatever the outcome.  The secret is learning to identify the danger signals before they escalate.