Who are Conflict Resolution (UK)?

Conflict Resolution (UK) began trading in 1993 to promote the teachings of the Conflict Resolution Network of Australia, www.crnhq.org , a network of people with a common commitment to conflict resolution, co-operative communication strategies and related skills. 

Hoda Lacey is the author of “Powerful Win/Win Solutions" published in April 2012.

She manages Conflict Resolution (UK) and presents their material, both in-house and as public courses.  She is also the founder of www.powerful-win-win-solutions.com – an information and support service specifically set up to support businesses and individuals to focus on their core outcomes without being distracted by inter-personal,  customer or supplier conflict

Attendees of previous public courses have included:

  • Authors
  • Counsellors
  • Coaches
  • Local Government councillors
  • Management Consultants
  • Solicitors
  • Teachers
  • Training Consultants
  • Therapists


And have represented the following organisations:

  • British Transport Police
  • Charities
  • Commercial Security firms
  • International Alert
  • Mediation UK
  • Schools
  • Social Services
  • University of Bradford Peace Studies
  • University of Hertford
  • Voluntary Services Overseas
  • London Borough of Waltham Forest

Hoda Lacey is a certified mediator.  She can help you avoid disputes escalating to grievances or disciplinaries, which are likely to cost you money, time and energy – whatever the outcome.  The secret is learning to identify the danger signals before they escalate.


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"How to Resolve Conflict in the Workplace" by Hoda Lacey, was published by Gower in hard back. The book outlines awareness of ...
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